CASE INTAKE / PL–01

Bring us the
hard problem.

STRUCTURED TRIAGE / APPROX. 6 MINUTES

Give us enough evidence to understand the failure surface. We will review the case personally and respond within one business day.

Data boundary: Do not include source code, credentials, customer data, protected health information, financial records, or other regulated or confidential material.

STEP 01 / CLASSIFICATIONWhat kind of problem are we looking at?

Choose the closest match. We expect real systems to cross categories.

01Agent reliabilityAccuracy, retrieval, tool use, latency, cost, or orchestration failure.+02PoC recoveryA promising pilot cannot become a production system or operating decision.+03Domain post-trainingA frontier model needs domain behavior, data strategy, or specialized evaluation.+04AI operating modelOwnership, team topology, standards, or organizational execution is unclear.+05Regulated deploymentRisk, privacy, security, compliance, or evidence requirements block release.+06Workflow acceleratorA focused application could compress expert work or remove repetitive effort.+07Other hard problemThe failure crosses boundaries or does not fit a standard category.+

We have the problem.